Privacy Policy

Last Updated: May 2026

At Gixel Labs, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order information

  • Payment-related information (processed securely through third-party payment providers)

  • Website usage data and cookies

How We Use Your Information

We use your information to:

  • Process orders

  • Deliver products and services

  • Provide customer support

  • Send order updates

  • Improve website performance

  • Prevent fraud

  • Comply with legal obligations

Cookies and Analytics

Our website may use cookies, Shopify analytics, Google Analytics, Meta Pixel, and similar technologies to:

  • Improve user experience

  • Analyze traffic and customer behavior

  • Measure advertising performance

  • Personalize content and promotions

You may disable cookies through your browser settings.

Information Sharing

We do not sell customer information.

We may share information with:

  • Payment providers

  • Shipping partners

  • Website hosting providers

  • Legal authorities when required by law

Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no online system can guarantee complete security.

Data Retention

We retain customer information only as long as necessary for:

  • Order fulfillment

  • Customer support

  • Legal, tax, and accounting obligations

Your Rights

You may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of personal information where legally permitted

To make a request, contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

Contact Information

Gixel Labs

Email: contact@gixellabs.com

Phone: +91 7588080366

Address: Tathawade, Pune, Maharashtra, India